Plan and billing
- Product
- VayloMail Private Mail Server
- Monthly plan
- £35 per month
- Annual plan
- £315 billed annually
- Infrastructure
- Dedicated mail server with a dedicated IP
- Account management
- Customer portal for billing and cancellation
Confirm the final total at checkout and refer to the terms for billing conditions.
Supported connections
| Service | Connection | What it does |
|---|---|---|
| IMAP | 993 · TLS | Read and organise mail in your mailbox. |
| SMTP submission | 587 · STARTTLS | Submit outgoing mail using authentication. |
| ManageSieve | 4190 | Manage server-side filtering rules. |
| Webmail | Browser | Read mail without installing a desktop client. |
Use the hostname and credentials supplied for your own server. Port numbers are not login credentials.
Domain and onboarding
Use your own domain. Standard onboarding uses VayloMail nameservers after the server is ready. If you need to preserve an existing website, DNS provider or mail service, agree the DNS plan with support before making changes.
Server setup is usually advertised as 5–15 minutes. Provisioning delays and DNS propagation can extend the time before mail works.
Published protection and backup features
The public offering lists SPF, DKIM, DMARC, TLS and reverse DNS configuration, plus nightly offsite backups with 14-day retention. These are product descriptions, not an independent audit or a guarantee of recovery time.
Ask support to confirm restore scope, storage allocation, server location and your required recovery objectives.
What the offering does not guarantee
- Unlimited hardware capacity or storage.
- Guaranteed inbox placement, reputation or delivery time.
- Automatic end-to-end encryption of every message.
- A published uptime SLA or measured concurrency benchmark.
- Included migration or office-suite features.
Further information
Read the managed-server guide, domain-hosting guide and automation guide. For contractual information, see terms, acceptable use and privacy.